Account Rules and Age Requirements at Casiny Casino Online

Opening an account at Casiny Casino Online requires that we confirm every player is at least 18 years old before any deposit or bonus claim is processed. Our terms, operated by Neptune Projects S.R.L., set out the identity and payment checks we can request before a withdrawal is released, and we rely on this verification to keep the account login process secure for every player who registers.

Licence and verification basis

We operate under a licence from the Tobique Gaming Commission, number 0000020, as stated on our site; this status is site-stated and has not been independently verified against the regulator's register. Our terms also note that our welcome offer, described in full on our bonus page, is published specifically for players in Australia and New Zealand and remains subject to our current terms and local law.

Account rules also give players tools to manage play responsibly, including deposit limits and self-exclusion options that can be set directly from the account area at any time.

Bonus Clauses and Wagering Conditions

Our welcome offer terms set a 40x wagering requirement on bonus funds, while winnings from the welcome free spins carry no wagering requirement at all. A maximum bonus bet of 25 account-currency units applies while bonus funds remain active, and the bonus itself expires seven days after activation unless stated otherwise; welcome spins must be activated within three days and any winnings from them stay valid for seven days.

Bonus terms cap the maximum bonus win at 10,000 account-currency units and the maximum win from the welcome free spins at 500 account-currency units. Full detail on deposit tiers and spin counts for each offer sits on our welcome bonus page; our terms treat these caps and timeframes as fixed conditions rather than guidelines, and any balance above the stated cap is adjusted down to it before a withdrawal request is processed.

Players who qualify under the published eligibility rules for Australia and New Zealand should also check the withdrawal conditions on our payments page before requesting a cash-out while a bonus is still active.

Prohibited Conduct and Withdrawal Conditions

Beyond age and identity rules, our terms set specific conditions that affect how deposits, withdrawals and account closures are handled:

• Minimum withdrawal amount is EUR 10 or the currency equivalent under our terms.
• Monthly withdrawal limits are EUR 10,000 equivalent, reduced to EUR 5,000 equivalent unless the account balance is at least 10x total deposits.
• A deposit turnover of 1x deposited funds avoids an 8% withdrawal fee, with a minimum fee basis of EUR 4 equivalent.
• Access is restricted for residents of a listed set of countries and territories named in our terms, alongside Canadian provinces New Brunswick and Ontario.
• Players who choose to close an account can review what happens to any remaining balance on our account closure page.

These conditions apply alongside the identity and payment checks described above, and we encourage every player to read the current terms in full before relying on any single clause in isolation.